Privacy Policy
How GarageZero handles your personal data.
1. Introduction
FleetZero Inc. and its subsidiaries including GarageZero ("GarageZero", "we", "us", "our") are committed to protecting your personal data. Please read this Privacy Policy carefully as it explains:
- how and why GarageZero uses your personal data when you access our website, services and/or otherwise engage with us; and
- your legal rights in respect of your personal data.
When you provide GarageZero with personal data about other individuals (for example, other people within your organization), please refer them to this Privacy Policy.
The term "personal data" used in this Privacy Policy is taken from data protection laws and broadly means any information that can identify individuals.
If you have any questions or comments about this Privacy Policy, please find our contact details in section 11 "How can you contact us?".
Note that we may change this Privacy Policy from time to time by updating this page. This Privacy Policy does not apply to any third party websites, plug-ins or applications to which you may be directed from our website. Clicking on those links or enabling those connections may allow third parties to collect or share data about you and so we encourage you to read the privacy policies/notices on the other websites you visit. We do not accept any responsibility or liability for the privacy practices of such third parties and your use of them is at your own risk.
2. Who are we and who is responsible for your personal data?
GarageZero sells certain products. Our contact details can be found in section 11 of this Privacy Policy.
When the GarageZero website is visited, we collect and use your personal data in accordance with applicable data protection laws. Visitors of the GarageZero website that decide how and why any personal data should be used in the provision of services, so our clients will be ultimately responsible for your personal data in such circumstances.
3. What personal data do we collect about you and for what purposes?
We may collect personal data about you in various circumstances, including in the provision of our products, use of our website, and/or where we otherwise engage with you, e.g., to procure a product. The personal data that we will collect and the reasons for using it will depend on the nature of your relationship with us but may include the types of information and purposes set out below.
a. Engaging with you
This includes personal data such as your name, title, position, the company you work for, your postal address, email address, and phone number (including shipment details). We require the above information in order to engage with you for business purposes.
b. Automated interactions
As you interact with our website, we may automatically collect personal data from your device by using cookies and other similar technologies. Processing such information is necessary for us to pursue our legitimate interests in improving our website and providing a more relevant service to our clients and business partners. This information is not used to develop a personal profile of you. For further details, please see our Cookie Policy.
c. Marketing and information gathered through our website and our social media accounts
Certain sections of our website, including our blogs, invite you to request publications, newsletters and alerts, subscribe to receive invitations to events, seminars and webinars, take part in client surveys and to receive GarageZero announcements. If you do so, we will collect some or all of the following information: your name, email address, job title, organization name and company address. Our systems will recognize you as a user and based on the content you view/request, we will strive to provide material that is relevant to you and your interests. We may also collect this information about you where you have physically attended an event hosted by GarageZero, so that we can invite you again in the future.
In addition, GarageZero maintains accounts on social media platforms (such as LinkedIn, YouTube, Instagram, Facebook and X) and may collect pictures, demographic information, interests and other personal data that you may share with the social media platform when interacting with these accounts.
Note that you can opt out of receiving marketing communications at any time, either by clicking on the unsubscribe link in the relevant communication, or by emailing us at info@fleetzero.ai. For further information, please see section 9 of this Privacy Policy, "What are your rights over your personal data?".
d. Profiling
The term "profiling" refers to where your personal data is used for solely automated processing to evaluate or predict certain aspects about you without human assessment. GarageZero does not currently do any profiling using personal data. Should we decide to use completely automated processes to profile individuals in the future, e.g., to market GarageZero's services more efficiently, we will notify you in accordance with applicable law and, depending on where you are located, you will have certain rights with respect to such use of your personal data (see section 9 "What are your rights over your personal data?" below).
4. On what legal basis do we use your personal data?
The main legal grounds that GarageZero relies on to collect and handle your personal data are:
With your consent. For example, where:
- it is mandatory under the data protection laws in a particular country that we operate in (note, this will either be your express consent or inferred consent where allowed by applicable law (the latter meaning your agreement is assumed based on your action or inaction at the point of collection, use or sharing of your personal data));
- GarageZero cannot lawfully handle personal data on the below or other permitted grounds under data protection laws; and/or
- GarageZero collects information that the data protection laws of certain countries consider to be inherently sensitive (for example, where you tell us about your dietary requirements so that we can cater to your specific health or religious requirements, or where you ask us to make adjustments to accommodate your disability etc.).
Please note that you may withdraw consent at any time after you have given it. This would not affect the lawfulness of GarageZero's prior use of that data. In certain situations, however, withdrawing consent might impact GarageZero's ability to provide products to/otherwise engage with you.
Where it is necessary for us to collect and use personal data to provide our services to/perform a contract with you or your organization. For example:
- to conduct our business activities, we have information (such as contact details and email communications) of our clients', business partners' and suppliers' employees;
Where it is necessary in GarageZero's or in our clients' legitimate interests. For example:
- to administer and improve our websites;
- to provide our services to/otherwise engage with you in the course of our day-to-day business activities;
- to manage the security of our systems and networks;
- for insurance purposes;
- to exercise or defend our legal rights or to comply with court orders; and
- to develop our business (including to communicate with you about our services, events, surveys and other promotional activities).
However, GarageZero will only use your personal data for its legitimate interests where such interests are not overridden by the need to protect your privacy.
To comply with legal requirements placed on GarageZero. For example:
- to maintain accurate records; and
- for the purposes of fraud and crime prevention and detection or as otherwise required under applicable law.
5. Who do we share your personal data with?
We may share information that you have provided to us as necessary within the GarageZero group of entities and with certain third parties such as service providers acting on our behalf who will use the data to provide the service. These may include insurers, IT and cloud service providers, background screening providers, legal advisers, accountants, tax advisers, advertising agencies, insurance companies, financial or lending institutions, and facilities services providers etc. We will ensure that any third party service provider that we use commits to an appropriate level of security and confidentiality to protect your personal data.
In some circumstances and in accordance with applicable law, we may have to disclose your personal data with other third parties for legal, tax or regulatory purposes such as:
- where a domestic or foreign court, police, law enforcement agency, governmental agency, or regulatory body asks us for it;
- to protect GarageZero's assets and interests, or to protect people's safety, security, rights and/or property; and
- to manage, defend or settle any actual or potential legal claims.
6. How do we protect your personal data?
We strive to maintain systems that are secure and meet industry standards, and we implement a combination of measures to protect your personal data, including:
- internal policies and procedures that define the roles and responsibilities of our staff members throughout the life cycle of records containing personal data and limit their access to that information on a "need-to-know" basis;
- physical, electronic and procedural safeguards that comply with relevant standards to protect personal data;
- technical safeguards for information that is collected or stored electronically, such as encryption, firewalls, passwords, anti-virus software etc.;
- a designated privacy officer and regional privacy coordinators to monitor GarageZero's compliance with applicable privacy laws;
- staff training in privacy and information security;
- procedures for receiving, investigating, and responding to complaints or inquiries about GarageZero's information handling practices;
- contractual protections and information security procedures to ensure that service providers with whom we share personal data maintain adequate protections and security standards; and
- policies and procedures to respond to and mitigate breaches involving personal data.
7. Is your personal data transferred overseas?
Due to the global nature of GarageZero's business operations, it may be necessary to send your personal data to other overseas GarageZero's offices or third parties (as per section 5 "Who do we share your personal data with?" above), unless we have specifically agreed to retain your personal data within a particular location. Examples of situations where your personal data may be transferred to a different country than the one where you are based include:
- where GarageZero has outsourced one or more aspects of its business (such as IT support); or
- where we have utilised cloud services to store/host data (meaning that personal data may be stored on GarageZero's behalf by a cloud provider in different locations around the world).
The main jurisdictions where GarageZero may transfer your personal data include Canada, the United States and India.
Some of the countries where your personal data is transferred have a different standard of data protection than the country where you are based. However, we have/will put in place contractual or other appropriate protections as prescribed by applicable data protection laws to ensure that your information is adequately safeguarded globally.
8. How long will we keep your personal data?
Your personal data will be retained as long as necessary to fulfil the purposes for which it was collected, unless GarageZero needs to retain it as required by applicable laws. When determining the retention period, we consider various criteria, such as:
- the nature and duration of our relationship with you;
- the types and sensitivity of personal data;
- the purposes for which we use your personal data and whether we can achieve those purposes through other means;
- statutory retention and limitation periods; and
- other applicable legal requirements.
At the end of any retention period, your personal data will either be securely deleted in its entirety or anonymised so that you can no longer be identified from that data.
9. What are your rights over your personal data?
You have various legal rights in relation to your personal data with some restrictions and exceptions, depending on the laws of the country where you are based.
Such rights may allow you to ask GarageZero to:
- tell you whether we are using or storing your personal data;
- provide a copy of your personal data (subject to the privacy rights of other people and the information already provided to you in applicable privacy notices);
- correct any inaccuracies in your personal data by informing us to make the necessary changes;
- modify or withdraw your consent for the collection, use and disclosure of your personal data, where GarageZero has obtained your consent for this (see section 4 "On what legal basis do we use your personal data?" above);
- delete your personal data where there is no lawful justification for GarageZero to retain it;
- pause use of your personal data until GarageZero verifies any inaccuracies in your personal data that you notify us of, or we assess that GarageZero's legitimate interests in processing your personal data outweigh your interests in the data not being processed; and
- transfer your personal data to you or another organization in a commonly used electronic format (known as the right to data portability).
You may also be able to object to your personal data being processed (including if we use it for profiling purposes), when:
- it is in our legitimate interests or those of a third party;
- GarageZero is acting in the public interest; or
- we use it for direct marketing purposes.
If you object to the last ground, GarageZero will stop processing your personal data for marketing purposes (and any associated profiling). In the other cases, GarageZero will stop processing the relevant data unless:
- we identify compelling legitimate grounds to continue which override your privacy rights; or
- we need to process the data for a legal claim.
Note, you may have additional rights in accordance with the local laws of the country where you are based.
You may exercise or enquire about the above rights by contacting GarageZero's data protection team (see section 11 "How can you contact us?" below).
10. What are GarageZero's privacy protocols regarding minors?
We do not knowingly solicit or collect personal data from children under the age of 16. If we discover that a child under the age of 16 has provided us with personal data without the verifiable consent of a parent or legal guardian, we will take reasonable steps to delete that information.
11. How can you contact us?
We hope this Privacy Policy has been helpful in setting out the way we handle your personal data and your rights to control it. This Privacy Policy sets out most of your rights under relevant laws, but not necessarily every right you have.
If you have any concerns, requests related to, among others, the exercise of your rights, complaints or questions that have not been covered, please contact us by emailing info@fleetzero.ai.
12. Complaints
You may have a right to make a complaint to the relevant Data Protection Authority ("DPA") at any time. We would appreciate the chance to understand your concerns in the first instance before you contact the DPA, however.
The website of the DPA responsible for overseeing data protection compliance in your country can be accessed via this link: Global Privacy Law and DPA Directory (iapp.org).
13. Changes to this Privacy Policy
This Privacy Policy was last updated on the date shown at the top of this page. We may change this Privacy Policy from time to time by updating this page.
14. Additional information applicable to residents of the State of California
The California Consumer Privacy Protection Act ("CCPA") confers certain rights to California consumers. California's "Shine the Light" law permits California residents to request and obtain information about what personal information is disclosed to third parties for direct marketing purposes in the preceding calendar year. GarageZero is a business to business company, and does not sell Personal Information. GarageZero does not distribute personal information it holds to outside parties for their direct marketing, or any other purpose, except as provided for in this Privacy Policy.